That is us closed now until the 2nd of January 2024 at 9am!

Thank you for an amazing 2023, and we all wish you a very happy and healthy 2024!
If you need to talk to someone over this holiday period, here are a list of places that are staying open.

Age UK 

0800 678 1602 Information and support for older people.

Age UK’s English helpline is open 8am to 7pm, every day of the year.

Age UK advice on coping with low mood over winter.


0808 801 0677 Offers information and advice on eating disorders, and runs a supportive online community. Also provides a directory of support services at HelpFinder.

Beat's helplines are open 365 days a year from 1pm to 9pm during the week, and 5pm to 9pm on weekends and bank holidays.

Campaign Against Living Miserably (CALM)

0800 58 58 58 Provides listening services, information and support for anyone who needs to talk, including a web chat.

CALM's helpline and webchat are open from 5pm to midnight, every day of the year.

Combat Stress

0800 1381 619 Treatment and support for armed forces veterans who have mental health problems.

Combat Stress’s helpline is open 24 hours a day, every day of the year.

The Compassionate Friends

0345 123 support to bereaved families after the death of a child.

The Compassionate Friends helpline is open from 10am to 4pm, and 7pm to 10pm, every day of the year.

Cruse Bereavement Support

0808 808 1677 Information and support after a bereavement.

The Cruse helpline is open Monday to Friday, from 9:30am. The closing time varies per day, from 5pm to 8pm. You can check Cruse's helplines page for more information about their opening hours.

LGBT Foundation

0345 3 30 30 30 Advice, support and information for people identifying as LGBTQ+.

The LGBT Foundation helpline is open on weekdays 9am to 9pm and weekends 10am to 5:30pm.

Men's Advice Line

0808 801 0327 Confidential advice and support for men who have experienced domestic violence and abuse by a current or ex-partner or family member.

The Men's Advice Line is open Monday to Friday, 10am to 5pm.


0800 138 7777 

18001 0800 915 4622 (text relay)

Provides free and impartial money advice.

The MoneyHelper helpline is open Monday to Friday, 8am to 6pm. The helpline is closed on bank holidays. 

The National Association for People Abused in Childhood (NAPAC)

0808 801 0331 Supports adult survivors of any form of childhood abuse. Offers a helpline, email support and local services.

The NAPAC helpline is open 10am to 9pm, Monday to Thursday. And 10am to 6pm on Fridays.

National Domestic Abuse Helpline

0808 2000 247 Free 24-hour helpline for women who have experienced domestic abuse and violence, with all female advisors. Also offers a live chat and can help to find refuge accommodation. Run by the domestic violence charity Refuge.

The National Domestic Abuse Helpline is open 24 hours a day, every day of the year. They also have a BSL helpline available Monday to Friday, 10am to 6pm. And a live webchat open Monday to Friday, 3pm to 10pm.

NHS 111 (England)

11118001 111 (text relay)NHS 111 BSL service111.nhs.ukNon-emergency medical help and advice for people in England.

NHS 111 is open 24 hours a day, every day of the year.


nhs.ukInformation about health problems and treatments, including details of local NHS services in England.

Relate help and support with relationships, including counselling and telephone support.

Relate's information on relationships and Christmas.


116 123 (freephone)

Freepost SAMARITANS LETTERS  Samaritans are open 24/7 for anyone who needs to talk. You can visit some Samaritans branches in person. Samaritans also have a Welsh Language Line on 0808 164 0123 (7pm–11pm every day).

Samaritans' helplines are open every day of the year.


85258 (text SHOUT) 

Confidential 24/7 text service offering support if you're in crisis and need immediate help.

Shout are open 24 hours a day, every day of the year.

The Silver Line

0800 4 70 80 90 Provides support, information, friendship and advice for anyone aged over 55 who may feel lonely or isolated.

The Silver Line is open 24 hours a day, every day of the year.

Stand Alone Charity supporting adults who are estranged (not in contact) from their family.

Survivors of Bereavement by Suicide (SOBS) Emotional and practical support and local groups for anyone bereaved or affected by suicide.

Tommy's Information and support for people affected by stillbirth, miscarriage and premature birth.

Tommy's advice on coping with Christmas when you've suffered the loss of a baby

The Trussell Trust

0808 208 2138 (Help through Hardship helpline) 

Emergency food and support for people in need. Includes a searchable list of local foodbanks.

The Help through Hardship line is open Monday to Friday, 9am to 5pm. The helpline is closed on public holidays.

Swan Women's Centre is registered in England & Wales under charity number 1011971 and company number 2720502 at Linacre Road, Litherland, Liverpool, L21 6NR. We use cookies to improve your experience using this website. To learn more, read our privacy policy.
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